Happy People Are GREAT At What They Do

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Anthony: Get people doing what they want to do. People have to love what they do. You need your employees, your agents, whatever, to enjoy what they do. Now, some people hear that and they’re like, “Well, what do you mean? They should do whatever they are supposed to do because that’s their job.” Okay. There are aspects to every job with every one of us that we’re like, “That’s not my favorite part of my job.” I have them too, but generally speaking, the majority of the time, you want employees that work with you to enjoy what they’re doing.

They have to like what they’re doing. You want them to get up in the morning and be excited to do it. When you’re building a team, when you’re building a brokerage, when you’re building a group of people, you have to take into account what they want. Now, oftentimes, people want what they’re good at. That helps. It’s like anything else in life. I remember when I was younger, I didn’t like doing curls. I wasn’t that good at curls. I loved bench pressing. I was good at that. What people like, they tend to be good at or better at. You have to think that way when you’re team building, brokerage building, company building, it doesn’t even have to be real estate, and you have to take into account what people want to do.

When we go to people and we talk to them about, “Hey, do you want to go into this position? Do you want to go into that position?” Sorry, the camera’s shaking, I’m on my treadmill here, see? [chuckles] But we always ask them, “What do you think of this? What do you think of that? We’re thinking you’d be really good at that position. How do you feel about that?” 90% of the time, I like to have those conversations face to face, so I can see their facial expression because I want to know what they’re thinking, and the rest of the day to you, Ryan.

Take that into account because you want people to be excited. You want people to want to do what they do. When they do it, they’re going to care about it, they’re going to like it more, and they’re going to last longer term. When I look at the longevity in our company, it’s funny. We hired a lot of people in the fall, 10 years ago, 8 years ago, 12 years ago. We just went through like a bunch of people who reached 12 years, 10 years, 8 years, and I put out a lot of posts about it on my Facebook. A lot of people are like, “Wow, you have a lot of people in your organization that have been there a long time.”

I think part of the reason is we’re conscious of having people do what they like to do. If they get bored of it or they don’t like it, we take it into account and we think, “Where else could this person fit in on the bus? Where else could they fit in in the organization?” It’s important. Now, we have 60 employees. By me doing this video, I might hear from three saying they don’t like what they’re doing, but that’s okay because I want to know if they don’t like it, because if they don’t like it, eventually, it’s not going to work out. They’re going to flake out or something’s going to change. Keep that in mind. What your people want is important. Have a great day, everybody.